Differences

This shows you the differences between two versions of the page.

--- departmental_filestore [2024/02/29 11:06] – [Checking your quota usage] ac1mde
+++ departmental_filestore [2024/03/26 14:50] (current) – [Checking your quota usage] ac1mde
@@ Line 1: / Line 1: @@
 ==== Departmental filestore ====
-(sometimes known as H-drive)
+(Also known as H-drive)
-Everyone has 20GB of storage available to them personally. This can be increased if required but if more than 50GB some separate storage would need to be allocated. Please submit a TopDesk ticket to discuss, if more space is required.
+Everyone has 20GB of storage available to them personally.
 It can be accessed by going to:
@@ Line 21: / Line 21: @@
 ==== Checking your quota usage ====
-Everyone by default has 20GB quota on Staffstore. This is the "soft" limit, and you'll be able to use up to 30GB, but only for 7 days. At this point, you will find you can't write any files and wonder why.
+Everyone by default has 20GB quota on Staffstore. This is the "soft" limit, and you'll be able to use up to 30GB, but only for 7 days. At this point, you will find you can't write any files and may wonder why.
 To check your current usage, you do it differently depending on your computer type:
@@ Line 30: / Line 30: @@
 **If you are over quota**\\
-The easiest option is to delete some files if you can.\\
+The easiest option is to delete some files if you can, to bring your quota usage below the soft limit.\\
 If your quota is less than 50GB, you can request more space. Put in a TopDesk ticket to request it.\\
 If you require more than 50GB, some separate storage should be requested, again via TopDesk, and we can discuss your options.\\
-//Research data// is best stored on University (ITS) filestore. 10TB can be allocated free of charge. For information about this service, please see https://students.sheffield.ac.uk/it-services/research/storage
+//Research data is best stored on University (ITS) filestore//. 10TB can be allocated free of charge. For information about this service, please see https://students.sheffield.ac.uk/it-services/research/storage
 ==== Backups and restores ====
@@ Line 39: / Line 39: @@
 The Staffstore filestore is snapshotted every night so you can access the files as they were the previous day (useful if you accidentally deleted something and want to retrieve yesterday's version); this can be accessed by yourself in the file manager by going to
 <code>
-\\staffstore.dcs.shef.ac.uk\backups\username (Windows), or
+\\staffstore.dcs.shef.ac.uk\backups (Windows), or
-smb://staffstore.dcs.shef.ac.uk/backups/username'' (On Linux or Mac)
+smb://staffstore.dcs.shef.ac.uk/backups'' (On Linux or Mac)
 </code>
-(Change 'username' for //your// user name)
 There is also 30-day store of daily backups which can be retrieved but this requires systems administrator action so a TopDesk ticket must be created. When creating a request please state which day you require from and which files/folders. This will then be manually restored by a techie person into a folder "Restored" in the root of your filestore.