Differences

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--- using_departmental_pcs [2021/01/29 16:31] – ac1mde
+++ using_departmental_pcs [2023/09/19 15:00] (current) – [Linux PCs] ac1mde
@@ Line 1: / Line 1: @@
 ====Windows PCs====
-We provide Windows desktops running ITS Managed Desktop or Yoyo (you're on your own) Desktop.
+We provide Windows desktops running ITS Managed Desktop or Yoyo (you're on your own) Desktop. The technical support for using these is provided by ITS Helpdesk, but contact COM Support in the first instance of any problem in case it's something we can resolve.
 ====Linux PCs====
@@ Line 7: / Line 7: @@
 Departmental Linux PCs currently run the Ubuntu distribution. We follow the LTS (Long Term Support) versions which are more stable than the interim releases, and get updates for a much longer period of time.
-**H-drive**\\
+**H-drive (personal storage)**\\
-The Linux PC mounts your personal file store when you log in, so that it is available under the directory 'H-drive'. If you open a file manager window, you will see this directory. You should store anything important in H-drive, because it is backed up every weekend. Everything else is not backed up.
+The H-drive is available on a Linux PC via SSHFS. To install this, run ''sudo apt install sshfs'', then create your H-drive mount point with ''mkdir $HOME/H-drive''; after that you can mount the H-drive like this ''sshfs <username>@stafflogin.dcs.shef.ac.uk: ~/H-drive'' (replace <username> with your own DCS username). More info here: [[Access to home dir with sshfs]]
-Administrator access
+Alternatively the H-drive can be accessed via the SMB client, in the file manager. See this page:
+[[remote_access_to_departmental_services]]
+You should store anything important in H-drive, because it is backed up every weekend. Everything else is not backed up. The default storage quota is **10GB**. If you require more space please submit a support call ticket to request it.
 **Installing software**\\
@@ Line 17: / Line 21: @@
 The primary user of the computer will be allowed to elavate their privilege to root by using the 'sudo' command.
+**Encryption key for hard drive**\\
+By default your Linux PC comes with a hard-to-remember code for unlocking the hard drive on boot. To add your own password for convenience, see [[Managing hard drive encryption on Linux]]
 ====Apple Macs====
 Macs are provided with the latest MacOS version. On older hardware there is also the option of installing Linux.